Comprehensive Emergency Medical Services for the County of Maui

Grant to a Maui County, Hawaii Nonprofit or
For-Profit for Emergency Medical Response Services

GrantWatch ID#: 176300
Agency Type:


Hawaii State Department of Health (DOH) - Emergency Medical Services and Injury Prevention System Branch (EMSIPSB)



12/01/16 11:00 AM HST Hand Delivery; or 11:59 PM HST Postmark

Request a Grant Writer

Grant to a Maui County, Hawaii nonprofit or for-profit organization to provide emergency medical services and coordination throughout the County. An informational conference will be held on October 5. Questions regarding the RFP must be submitted by October 13. The selected contractor will supply emergency ground ambulance and rotor wing aeromedical services.

The DOH is seeking the highest quality, most reliable 911 ALS Ambulance Services at a reasonable cost. The service provider shall be exclusively responsible for the management and operation of all 911 emergency ground ambulance services and emergency rotor wing aeromedical services throughout the County of Maui including but not limited to supplying and maintaining vehicles, facilities and all necessary medical equipment and supplies.

In this procurement, both the DOH and the service provider desire clinical excellence, superb response time performance, cost containment, professional and courteous image, respectful behavior, ethical management, and the success of the service provider. The relationship between the DOH and the service provider should always be one of cooperation and not conflict.



The state's budgeted contract amount for the period of July 1, 2017 to June 30, 2018 is $15,911,714.

The contract will be from July 1, 2017, through June 30, 2021 (with one (1) twenty-four (24) month option that would allow the contract to be extended to June 30, 2023.)

Both profit and nonprofit organizations are eligible for state funds.

Specific qualifications or requirements, including but not limited to licensure or accreditation:

1) No contract proposals will be accepted from any applicant who lacks, by the submittal deadline, any of the following necessary to conduct the business being sought by the RFP:

-Current State of Hawaii Ambulance Service License issued by the DOH for ground and aeromedical ambulance service.

-Current State of Hawaii Business License issued by the Department of Commerce and Consumer Affairs

2) The applicant/service provider shall have in place an administrative structure capable of supporting the services required by the RFP. Specifically, there shall be financial, accounting and management information systems, and an organizational structure to support the activities of the applicant/service provider.

3) The applicant/service provider must have a comprehensive quality improvement plan and process covering all aspects of service required by the RFP.

4) The applicant/service provider shall have a written plan for disaster preparedness and response and conduct exercises, work with community partners, and periodically update their plans.

5) The applicant/service provider shall cooperate with the DOH in approved research, training, and service projects provided that such projects do not substantially interfere with the applicant/service provider’s service requirements as outlined in this RFP.

6) The applicant/service provider shall comply with all specified, applicable existing policies, and procedures of the DOH and any applicable policy developed in the future.

7) The applicant/service provider shall submit quality assurance reports, operational expenditure reports, and other fiscal or operational reports requested by the DOH. Invoices will not be processed for payment without supporting reports and documents from a service provider.

8) Whatever requested, the applicant/service provider shall submit a copy of its operating policies and procedures to the DOH. The copy is to be provided at the applicant’s expense with revisions and updates as appropriate.

9) The applicant/service provider shall assign staff to attend service provider meetings as scheduled.

An orientation for applicants in reference to the request for proposals will be held on October 5, 2016.

Applicants are encouraged to submit written questions prior to the orientation. Impromptu questions will be permitted at the orientation and spontaneous answers provided at the state purchasing agency's discretion. However, answers provided at the orientation are only intended as general direction and may not represent the state purchasing agency's position. Formal official responses will be provided in writing.

To ensure a written response, any oral questions should be submitted in writing following the close of the orientation, but no later than the submittal deadline for written questions.

-Deadline for written questions: October 13, 2016
-Response to questions: October 21, 2016
-Discussions with applicant (pre-submission): Mid-September 2016 to Late November 2016
-Proposal submittal deadline: December 1, 2016
-Discussions with applicant (post-submission): December 8, 2016
-Final revised proposals: Optional
-Proposal evaluations: Early December to Mid-December 2016
-Provider selection: Late December 2016
-Notice of decision: Early January 2017
-Contract start date: July 1, 2017

The deadline for submission of written questions is 11:00 AM (HST) on October 13, 2016. Submit questions to program specialist Clayton Chan. All written questions will receive a written response from the State on or about October 21, 2016.

Proposals must be postmarked by United States Postal Service “USPS” mail before midnight on December 1, 2016 OR hand delivered by 11:00 AM (HST) at the drop off site.

Discussions with Applicants:

-Prior to Submittal Deadline: Discussions may be conducted with potential applicants to promote understanding of the purchasing agency’s requirements.

-After Proposal Submittal Deadline: Discussions may be conducted with applicants whose proposals are determined to be reasonably susceptible of being selected for award, but proposals may be accepted without discussions.

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

Clayton Chan, Program Specialist
P: 808-733-8328
F: 808-733-8332

Hawaii State Department of Health
Emergency Medical Services and Injury Prevention System Branch
Leahi Hospital, Trotter Building Basement
3675 Kilauea Avenue
Honolulu, Hawaii 96816

County of Maui

RFP No. HTH 730-2-16

See the full text of this grant

USA: Hawaii

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