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National Telehealth Resource Center (NTRC) Program

Cooperative Agreements to USA Nonprofits and For-Profits to Administer
Technical Assistance to Providers of Remote Health Services

Agency Type:


Funding Source:

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US Department of Health and Human Services (HHS) and Health Resources and Services Administration (HRSA) and Federal Office of Rural Health Policy (FORHP) and Office for the Advancement of Telehealth (OAT)

Conf. Date:


Deadline Date:

01/21/21 11:59 PM ET


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Cooperative agreements to USA nonprofit and for-profit entities, community-based and faith-based organizations, and tribes to administer technology and policy assistance to providers of remote health services. Applicants are advised that required registrations may take up to one month to complete. The purpose of NTRCs is to support the delivery of telehealth technical assistance through Regional Telehealth Resource Centers (RTRCs).

Two NTRCs, focused on policy and technology, respectively, will provide training and support, disseminate information and research findings, support effective collaboration, and foster the use of telehealth technologies to increase access, timeliness, cost-effectiveness or quality of health care service delivery in rural, frontier, and medically underserved areas and populations. NTRCs will share expertise through individual consultations, training, webinars, conference presentations, and a significant web presence. 

Awards are expected to be used for the following core services:

  1. providing technical assistance, training, and support, and providing for travel expenses, for health care providers and a range of health care entities that provide or will provide telehealth services;
  2. disseminating information and research findings related to telehealth services;
  3. promoting effective collaboration among telehealth resource centers and the Health Resources and Services Administration (HRSA) Office for the Advancement of Telehealth (OAT), as well as other HRSA award recipients (e.g., Telehealth Centers of Excellence, technical assistance (TA) providers);
  4. conducting evaluations to determine the best utilization of telehealth technologies to meet health care needs;
  5. promoting the integration of the technologies used in clinical information systems with other telehealth technologies;
  6. fostering the use of telehealth technologies to provide health care information and education for consumers in a more effective manner; and
  7. implementing special projects or studies under the direction of HRSA.

Should the public health emergency still be in place at the time of this funding notice, and in response to this public health emergency, you may include COVID-19 related activities in your application. Activities could include increased emphasis on support of telehealth directly to consumers or telehealth for public health emergency response. Applicants that focus on such emergency use of telehealth should also outline plans to shift priorities for changing needs and uses of telehealth.

GrantWatch ID#:

GrantWatch ID#: 181105

Estimated Total Program Funding:


Number of Grants:

Up to two NTRCs may be funded.

Estimated Size of Grant:

Up to $325,000 per year

Term of Contract:

Period of Performance: September 1, 2021 through August 31, 2024 (three (3) years). Funding beyond the first year is subject to the availability of appropriated funds for NTRCs in subsequent fiscal years, satisfactory recipient performance, and a decision that continued funding is in the best interest of the Federal Government.

Additional Eligibility Criteria:

Eligible applicants include domestic public, non-profit, and for-profit entities. Domestic faith-based and community-based organizations, tribes, and tribal organizations are also eligible to apply.

NTRCs can be collaborative organizations, composed of more than one entity, but only one entity is the applicant organization of record. All other organizations may be members of the consortium or network.

You cannot use funds under this notice for the following purposes:
(1) To acquire real property;
(2) For expenditures to purchase or lease equipment, to the extent that the expenditures would exceed 20 percent of the total award funds;
(3) In the case of a project involving a telehealth network, to purchase or install transmission equipment;
(4) To pay for any equipment or transmission costs not directly related to the purposes for this award;
(5) To purchase or install general purpose voice telephone systems;
(6) For construction; or
(7) For expenditures for indirect costs (as determined by the Secretary), to the extent that the expenditures would exceed 15 percent of the total award funds.

Pre-proposal Conference:

HRSA has scheduled the following technical assistance: Webinar
Day and Date: Thursday, November 12, 2020
Time: 2 – 4 p.m. ET
Call-In Number: 1-888-917-8036
Participant Code: 5712206
Playback Number: 1-866-358-4519

Pre-Application Information:

The due date for applications under this NOFO is January 21, 2021 at 11:59 p.m. ET. HRSA suggests submitting applications to at least 3 calendar days before the deadline to allow for any unforeseen circumstances

Estimated Award Date: 09/01/2021

Required Registrations:
- Ensure your and registrations and passwords are current immediately! HRSA will not approve deadline extensions for lack of registration.
- You must obtain a valid DUNS number, also known as the Unique Entity Identifier (UEI), and provide that number in the application.

Registration in all systems, including and, may take up to 1 month to complete.

Multiple applications from an organization are not allowable and an organization cannot apply as both a Regional TRC (HRSA-21-022) and as a National TRC (HRSA21-023). Applicants must specify in the abstract if they are applying for either the Technology NTRC or the Policy NTRC; applicants may not apply to both.

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Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

You may request additional information and/or technical assistance regarding business, administrative, or fiscal issues related to this NOFO by contacting:
Nancy Gaines, Grants Management Specialist
Division of Grants Management Operations, OFAM
Health Resources and Services Administration
5600 Fishers Lane, Mailstop 10SWH03
Rockville, MD 20857
Telephone: (301) 443-5382

You may request additional information regarding the overall program issues and/or technical assistance related to this NOFO by contacting:
Michelle Carnes, Project Officer, Federal Office of Rural Health Policy
Attn: Regional Telehealth Resource Center Program
Health Resources and Services Administration
5600 Fishers Lane, Mailstop 17W59-D
Rockville, MD 20857
Telephone: (301) 443-0007

HRSA Contact Center
Telephone: (877) 464-4772
TTY: (877) 897-9910

GRANTS.GOV Applicant Support

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Funding or Pin Number:


URL for Full Text (RFP):

Geographic Focus:

USA: Alabama;   Alaska;   Arizona;   Arkansas;   California;   Colorado;   Connecticut;   Delaware;   Florida;   Georgia;   Hawaii;   Idaho;   Illinois;   Indiana;   Iowa;   Kansas;   Kentucky;   Louisiana;   Maine;   Maryland;   Massachusetts;   Michigan;   Minnesota;   Mississippi;   Missouri;   Montana;   Nebraska;   Nevada;   New Hampshire;   New Jersey;   New Mexico;   New York City;   New York;   North Carolina;   North Dakota;   Ohio;   Oklahoma;   Oregon;   Pennsylvania;   Rhode Island;   South Carolina;   South Dakota;   Tennessee;   Texas;   Utah;   Vermont;   Virginia;   Washington, DC;   Washington;   West Virginia;   Wisconsin;   Wyoming

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