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After Hours IT Helpdesk Grant

Grants to USA, Canada, and International K-12 Schools
and IHEs for After Hours IT Helpdesk Solutions

Agency Type:

Foundation / Corporation

Funding Source:

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Campus Consortium

Deadline Date:

03/20/19 5:00 PM ET


Request a Grant Writer

Grants of up to $50,000 to USA, Canada, and International K-12 Schools and Institutions of Higher Education to install an after-hours, holiday, and weekend helpdesk solution. Funding is intended to support the costs of implementation associated with the platform in the recipient institutions.

Amidst incessantly buzzing phones, overflooded inboxes, numerous chat queries, characterizing a busy campus life, an accessible and trustworthy Help Desk support comes like a breath of fresh air. Campus Consortium announces an After Hours Help Desk Grant for a reliable and tailor-made IT help desk support.

Whether it’s a student who requires IT troubleshooting, answers to important queries from Business offices like Financial Aid, Admissions & Enrollment, Registrar or it’s a faculty member facing a custom-made unique technology related issue, Campus Consortium's customer service experts are available round-the-clock to assist them.

Build Your Centre of Excellence With IT Help Desk Support Services:
- 24x7x365 Hours Support or After-Hours Support including weekends & holidays
- Reduce average speed to answer to less than 60 seconds
- Reduce call abandon rate to less than 5%
- Total Team size of 400+ technicians to effectively manage fall/spring rush
- Shrink Operational cost by 40%

GrantWatch ID#:

GrantWatch ID#: 181736

Number of Grants:

Only (5) grants available

Estimated Size of Grant:

The After-Hours IT Helpdesk Grant provides selected institutions a grant award that covers 100% of the implementation cost, i.e. up to $50,000 associated with the helpdesk platform.

Additional Eligibility Criteria:

K-12 Schools and Accredited Institutions of Higher Education may apply.

Pre-Application Information:

Key Grant Application Dates & Deadlines:
- Applications Open on March 5th, 2019
- Apply for the Grant by March 20th, 2019
- Review of Application by Grant Review Committee by March 27th, 2019
- Grant Award Letter issued to Grant Recipients by April 3rd, 2019
- Grant Award Walkthrough by April 9th, 2019
- Execution of Grant Award Agreement by April 16th, 2019
- Project Kick-Off by May 1st, 2019

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

Submit completed grant application to

Campus Consortium
55 East Monroe Street
Chicago, IL 60603

Tel: 216.589.9626
Fax: 216.245.5776

URL for Full Text (RFP):

Geographic Focus:

USA: Alabama;   Alaska;   Arizona;   Arkansas;   California;   Colorado;   Connecticut;   Delaware;   Florida;   Georgia;   Hawaii;   Idaho;   Illinois;   Indiana;   Iowa;   Kansas;   Kentucky;   Louisiana;   Maine;   Maryland;   Massachusetts;   Michigan;   Minnesota;   Mississippi;   Missouri;   Montana;   Nebraska;   Nevada;   New Hampshire;   New Jersey;   New Mexico;   New York City;   New York;   North Carolina;   North Dakota;   Ohio;   Oklahoma;   Oregon;   Pennsylvania;   Rhode Island;   South Carolina;   South Dakota;   Tennessee;   Texas;   Utah;   Vermont;   Virginia;   Washington, DC;   Washington;   West Virginia;   Wisconsin;   Wyoming

USA Territories: American Samoa (USA)   Guam (USA)   Puerto Rico (USA)   Virgin Islands (USA)   Northern Mariana Islands (USA)

USA Compact Free Associations: The Federated States of Micronesia (USA)   Marshall Islands (USA)   Republic of Palau (USA)

Canada: Alberta   British Columbia   Manitoba   New Brunswick   Newfoundland and Labrador   Northwest Territories   Nova Scotia   Nunavut   Ontario   Prince Edward Island   Quebec   Saskatchewan   Yukon


International country outside of the USA, Israel and Canada.