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Behavioral Health Crisis Treatment Center (BHCTC) or Mobile Crisis Response Team (MCRT)

Contract for Services to a New Hampshire Vendor for
Mental Health Crisis Treatment Services

Agency Type:


Funding Source:

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New Hampshire Department of Health and Human Services (DHHS) - Division for Behavioral Health - Bureau of Mental Health Services (BMHS)

Deadline Date:

11/18/19 3:00 PM


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Contract for services to a New Hampshire qualified vendor to develop and operate a mobile response team or treatment center that provides behavioral health crisis treatment services for adults and minors in underserved areas. Funding is intended to support services in a New Hampshire Community Mental Health Region that has high rates of admissions to and discharges from New Hampshire Hospital and/or has limited community resources to divert admissions to New Hampshire Hospital.

Proposals are requested for the development and operation of a Behavioral Health Crisis Treatment Center (BHCTC) or a Mobile Crisis Response Team (MCRT) and apartments for the provision of crisis treatment services to adults (age 18 or older) who have been diagnosed with severe mental illness (SMI) or severe and persistent mental illness (SPMI); and/or minors (from birth through age 17 who have been diagnosed with a serious emotional disturbance (SED) identified through a current diagnoses or through the use of presumptive eligibility.

Crisis treatment services are mental health services that are immediately available to individuals who are experiencing a mental health crisis, including those with a co-occurring substance use disorder. Crisis treatment services are intended to supplement existing mental health services and are not intended to replace mental health services for which the Community Mental Health Centers (CMHC) are obligated to provide under contract with the State.

The department seeks proposals for:

  • A BHCTC in community mental health regions 1, 2, 3, 5, 6, 7, 8, 9, or 10; or
  • An MCRT in community mental health regions 1, 2, 3, 5, 8, 9, or 10.

Through the release of this RFP, the Department seeks vendors to provide crisis treatment services that support the following purposes:

  • Avoid unnecessary use of emergency departments during a mental health crisis;
  • Deescalate crisis before it intensifies, worsens or increases to the level that inpatient psychiatric treatment is needed, such as at New Hampshire Hospital; and
  • Provide community-based services as an appropriate step down treatment upon discharge from the emergency department. 

Scope of Services:

GrantWatch ID#:

GrantWatch ID#: 182687

Estimated Total Program Funding:


Number of Grants:

The Department intends to award one contract, either a BHCTC or an MCRT.

Estimated Size of Grant:

The funding available through the contract completion date is $3,000,000.

Term of Contract:

The Contract resulting from this RFP will be effective upon Governor and Executive Council approval through June 30, 2021.

The Department may extend contracted services for up to four (4) additional years, contingent upon satisfactory vendor performance, continued funding and Governor and Executive Council approval.

Additional Eligibility Criteria:

Qualified vendors may apply.

More information about becoming an Authorized Vendor may be found here:

Pre-Application Information:

Applications are due by November 18, 2019, 3:00 PM.

Proposals must be addressed for delivery to Ami Carvotta and marked with RFP-2020-DBH-03-BEHAV.

1. Release RFP: September 1, 2019
2. RFP Question Submission Deadline: October 2, 2019
3. DHHS Response to Questions Published: October 9, 2019
4. Technical and Cost Bids Submission Deadline: November 19, 2019, 3:00 PM

A Letter of Intent is not required for this RFP.

All questions about this RFP, including but not limited to requests for clarification, additional information or any changes to the RFP must be made in writing, citing the RFP page number and part or subpart, and submitted to the Procurement Coordinator. Questions must be received by DHHS by the deadline given above.

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

Submit proposals to:
Ami Carvotta, Contracts Specialist
State of New Hampshire
Department of Health and Human Services
Brown Building
129 Pleasant St.
Concord, New Hampshire 03301
Phone: 603-271-9285

Funding or Pin Number:


URL for Full Text (RFP):

Geographic Focus:

USA: New Hampshire: A BHCTC in community mental health regions 1, 2, 3, 5, 6, 7, 8, 9,or 10; or An MCRT in community mental health regions 1, 2, 3, 5, 8, 9, or 10.