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Maintenance and Enhancement of the Web-Based New York State Immunization Information System (NYSIIS)

Grant to a New York Vendor to Manage a Statewide
Computerized Immunization Database System

Agency Type:


Funding Source:

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New York State Department of Health (NYSDOH) - Bureau of Immunization

Deadline Date:

07/09/18 3:00 PM ET


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Grant to a New York qualified vendor to oversee the management of a statewide immunization information system. The selected vendor will assume responsibility for system enhancements, system maintenance, user support, technical support, and help desk support of the New York State Immunization Information System (NYSIIS).

Introductory Background:

NYSIIS is a confidential, secure, web-based system that collects and maintains demographic, immunization, and blood lead test information in one consolidated record for persons of all ages in New York State (excluding New York City). As of April 17, 2018, NYSIIS contains 8.28 million patients, 103 million immunizations, and 3.0 million blood lead test results. There are more than 29,650 users from an estimated 5,500 health care provider organizations, 1,939 pharmacies, 29 health plans and 4,090 schools. As of April 1, 2018, 93.6% of NYS children (outside of NYC) less than six years of age have two or more immunizations recorded in NYSIIS.

The NYSIIS application has been in production since 2008 and is currently in the maintenance and operations phase. The NYSIIS application still requires completion of a significant number of updates to become fully compliant with federal recommendations and NYSDOH business requirements. In addition the vendor shall implement ongoing activities that include expanding the scope of NYSIIS to collaborate with other NYSDOH health information exchange initiatives, such as the Immunization Bi-Directional Information Exchange Project (working to connect NYSIIS to the Universal Public Health Node to facilitate health information exchange with Regional Health Information Organizations (RHIOs) and participating providers), and the Child Health Information Integration, (focused collaborative effort to develop a feasible solution for the seamless integration of the health information of New York's children). Overall, the vendor shall support and maintain the NYSIIS.

The NYS Office of Information Technology Services (ITS) was established in November 2012 to provide centralized IT services to NYS and its governmental entities, with the awareness that NYS residents are reliant on those services. ITS sets technology policy for all state government agencies and monitors all large technology expenditures, seeking efficiencies, lower costs, and innovative solutions. For this project, ITS will work collaboratively with the NYSDOH and the selected contractor, provide data center hosting services, including hardware, operating system and network services, and oversight for information security policies and technical architecture.

Operational General Maintenance Deliverables:

The guiding principles for the development, implementation, and ongoing maintenance and enhancement of the immunization information system reflect national and state standards, specifications, and measures related to providing an accurate, secure, interoperable infrastructure that will support the appropriate use and sharing of health information by the immunization community and beyond. These include sound public health informatics development practices as described by the Public Health Informatics Institute, National Vaccine Advisory Committee, National IIS Strategic Plan, Modeling of Immunization Registry Operations Workgroup guides, Office of the National Coordinator for Health Information Technology, and Healthy People 2020 goals and objectives.

To maintain and enhance one unified statewide immunization information system is a multifaceted and substantial undertaking. To ensure success of the program, the selected vendor will be required to assist or be responsible for the following support components of the NYSIIS Software Application:

-Critical system performance measures
-Normal system availability
-Production Data interfaces and loading
-Problem response
-Production Performance monitoring
-Hardware and software support
-Status Reports and Project Management Requirements
-System Maintenance and Operations Documentation
-Releases during Maintenance and Operations
-Disaster Recovery Plan
-General Maintenance Staffing Requirement
-Other tasks as identified elsewhere in the RFP or inherent in the performance of the services solicited by this RFP.

GrantWatch ID#:

GrantWatch ID#: 183614

Number of Grants:

It is the Department’s intent to award no more than one (1) contract from this procurement.

Term of Contract:

This contract term is expected to be for a period of five (5) years commencing May 1, 2019, subject to the availability of sufficient funding, successful contractor performance, and approvals from the New York State Attorney General (AG) and the Office of the State Comptroller (OSC).

Additional Eligibility Criteria:

Bidders Minimum Qualifications to Propose:

NYSDOH will accept proposals only from organizations which meet the following experience requirement as a prime contractor:
-A minimum of three (3) years of experience modifying the Wisconsin Immunization Registry (WIR) to meet other state Immunization Information Systems (IIS) requirements OR
-Five years general IIS experience. This may include development and/or support of an operational system.

For the purposes of this RFP, a prime contractor is defined as one who has the contract with the owner of a project or job and has full responsibility for its completion. A prime contractor undertakes to perform a complete contract and may employ (and manage) one or more subcontractors to carry out specific parts of the contract.

Failure to meet these Minimum Qualifications will result in a proposal being found non-responsive and eliminated from consideration.

Pre-Application Information:

There will be an opportunity available for submission of written questions and requests for clarification with regard to this RFP. All questions and requests for clarification of this RFP should cite the particular RFP Section and paragraph number where applicable and must be submitted via email to.

It is the Bidder’s responsibility to ensure that email containing written questions and/or requests for clarification is received at the above address no later than the Deadline for Submission of Written Questions as specified below. Questions received after this date may not be answered.

-Issuance of Request for Proposals: May 7, 2018
-Deadline for Submission of Written Questions: May 30, 2018 by 3:00 p.m. ET
-Responses to Written Questions Posted by DOH: On or About June 20, 2018
-Deadline for Submission of Proposals: July 9, 2018 by 3:00 p.m. ET
-Anticipated Contract Start Date: May 1, 2019

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

Designated Contact:

Pursuant to State Finance Law §§ 139-j and 139-k, the Department of Health identifies the following designated contact to whom all communications attempting to influence the Department of Health’s conduct or decision regarding this procurement must be made.

Elizabeth Wood
Bureau of Contracts
New York State Department of Health
Corning Tower, Room 2827
Albany, New York 12237
Telephone: 518-474-7896
Email Address:

Permissible Subject Matter Contact:

Pursuant to State Finance Law § 139-j(3)(a), the Department of Health identifies the following allowable contact for communications related to the submission of written proposals, written questions, pre-bid questions, and debriefings.

Dina Hoefer
New York State Department of Health
Bureau of Immunization
Corning Tower, Rm 710
Albany, NY 12237
Telephone: 518-473-2839
Email Address:

Funding or Pin Number:

RFP # 17786

URL for Full Text (RFP):

Geographic Focus:

USA: New York