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Community Collaborations to Strengthen and Preserve Families

Contracts for Services to New Hampshire Healthcare and Family
Service Providers to Decrease Family Dependence on Child Welfare

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New Hampshire Department of Health and Human Services (DHHS) - Division of Public Health Services and Division for Children, Youth and Families

LOI Date:


Deadline Date:

01/22/19 2:00 PM


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Contracts for services to New Hampshire healthcare providers, health workers, home visitors, community providers, and other family providers for programs to decrease family dependence on the child welfare system in Manchester and the Winnipesaukee Public Health Region.

Funding is intended to provide educational programs and develop professional partnerships that encompass prevention programs, court diversion programs, and programs that offer alternative dispositions for juveniles in an effort to prevent out-of-home placements of children and reduce the number of child protection cases.

The Department will use evidence-based methods to expand prevention services to families in two NH communities: Winnipesaukee Public Health Region and Manchester. Funds will be used to strengthen established community based programs that have had positive prevention impacts on families. Funds will also be used to expand the capacity for programs that have shown promise in helping families thrive and maintain independence from the child welfare system in NH.

As a cornerstone of the CCSPF program, DHHS is committed to supporting the Boundary Spanning Leadership (BSL) Model to establish direction, alignment and commitment among diverse community and state service providers. BSL has shown that partnerships work best when the vision is clear, there are agreed upon strategies to achieve the vision, there is a common language used among partners, and progress towards the vision is consistently measured.

Scope of Services

3.2.1. The Department is seeking two (2) vendors to develop Community Implementation Teams (CITs). One (1) CIT must be established within the City of Manchester and one (1) within the Winnipesaukee Public Health Region. CITs may include, but are not limited to: Prevention programs, including programs with existing Department supported services. Court diversion programs. Programs that offer alternative dispositions for juveniles. Community agencies and providers who serve families with children up to eight years of age. Public Health Networks. Family Resource Centers. Integrated Delivery Networks. DHHS District Offices

3.2.2. Selected vendor(s) must adopt, facilitate, purchase supporting materials, and participate in Boundary Spanning Leadership (BSL) training and coaching, ensuring: BSL is implemented within and between agencies that provide services to families with children up to eight (8) years of age. Engagement of a variety of stakeholders, including parents of children up to eight (8) years of age.

3.2.3. The selected vendors must create, facilitate and manage Community Implementations Teams (CIT), which includes, but is not limited to: Developing a nine (9) month prevention plan. Participating in Plan Do Study Act – Revise (PDSA-R) cycles to increase saturation and scale of evidence-based prevention practices. Planning, coordinating, and implementing Boundary Spanning Leadership Hiring a Community Implementation Team Coordinator. Providing on-site face-to-face training to providers. Facilitating cross-system data definition processes and managing a shared-outcomes defining process. Exploring, incorporating and documenting concepts, methods, population and performance-based data and tools that make cross-sectoral work more successful and increase the value of collective leadership. Conducting an environmental scan of training needs. Coordinating local data tracking and monitoring of process and outcome indicators involved in the Boundary Spanning Leadership (BSL) method and CIT implementation. Establishing data collection, security, and monitoring procedures standards.

3.2.4. Selected vendors must ensure services and supports offered to families in their respective areas of service complement existing state programs.

3.2.5. Selected vendors must develop plans to share data, which includes but is not limited to: including but not limited to: Sharing pre-defined regional data definitions. Establishing shared measures of success. Identifying indicators of success to inform shared outcome metrics. Personal characteristics and experiences of participants.

3.2.6. Vendors must offer parenting education and economic support services utilizing evidence-based strategies that align with the Administration for Children and Families (ACF) child abuse and neglect strategies including, but not limited to strengthening protective factors.

3.2.7. Vendors must provide planning technical assistance and training to providers on targeted topics, as determined by the Department, which include but are not limited to limited to: Evidence-based and/or evidence-informed parental education and screening, on: Adverse childhood experiences, Toxic stress, and Policies and programs that promote, serve and return knowledge, behaviors and practices which prevent and strengthen positive parenting. Programs that will assist families with identifying and addressing risk factors that could lead to contact with the child welfare system. Delivery of trauma-informed care across the continuum for individuals and families with children up to 8 years of age. Strategies that support the needs of families who have had involvement with the Division for Children, Youth and Families resulting in unfounded allegation of abuse or neglect with: Reasonable concern. Parental substance use. Discovery of economic or social challenges. Strategies for working with children impacted by familial substance use disorder. Training and strategies for supporting the needs of young children and families from various cultures and languages. Training, coaching and implementation of Boundary Spanning Leadership (BSL) strategies.

3.2.8. Selected vendors must coordinate trainings with a variety of agencies, including other CITs, to ensure trainings are developed, planned and aligned with evidence based services that are culturally and linguistically competent and most appropriate for the target audience needs.

3.2.9. Selected vendors must ensure providers conduct educational services that are accessible and designed to target a diverse population, which includes, but is not limited to: Pregnant or parenting individuals. Individuals and families with children up to eight (8) years of age. Caregivers, professionals, foster parents, grandparents.

3.2.10. Selected vendors must maintain a record of all trainers and ensure the trainers are qualified to teach their respective courses.

3.2.11. Selected vendors must ensure that any education programs collecting PHI that are delivered on-line or on a website meet NH DoIT requirements. The selected Vendor(s) must provide all materials, equipment, and physical space, as well as, logistical and staff support for the services and prevention and education programs delivered.

3.2.12. Selected vendors must ensure evidence-based, culturally and linguistically competent, prevention-focused parental assistance programs are available within the community and are designed to: Reduce child maltreatment. Improve parent-child interactions. Improve skills for regulating behavior and coping adaptively. Improve coordination of services and referrals for young families.

3.2.13. Selected vendors must ensure a variety of prevention services are available to parents of children up to eight (8) years of age and may include, but are not limited to: Home visiting. Parent education. Family support services, including respite or crisis care. Activities that promote Protective Factors, that include, but are not limited to: Parental resilience. Social connections. Concrete support. Knowledge of parenting and child development. Social and emotional competence of children.

3.2.14. Selected vendors must promote prevention and service programs through outreach and marketing in order to increase parent and community awareness of services available in their areas. Outreach and marketing should focus on: Maximizing attendance to events for families with children up to eight (8) years of age. Maximizing attendance to professional development opportunities. Maximizing awareness of community resources available in the state, region, and nationally.

3.2.15. Selected vendors must maintain an Outcome Tracking System, as approved by the Department that will be implemented during the second year of the resulting contracts. The system will be utilized to capture local performance metrics consistent with targeted prevention efforts determined through the comprehensive planning process during the first year of contracted services. Selected vendors must: Participate in Data Work Group Committee to contribute feedback to the design and development of the Outcome Tracking System. Participate in Outcome Tracking System training and technical assistance. Submit Outcome Tracking System data at regularly defined intervals for purpose of the program evaluation. Disseminate and review data at regular intervals with community partners for continuous quality improvement efforts, PDSA-R cycles, and data-based decision efforts.

GrantWatch ID#:

GrantWatch ID#: 184961

Number of Grants:

Two awards: One for the Winnipesaukee Public Health Region, and one for the City of Manchester

Estimated Size of Grant:

- $100,000 Federal Funds for each state fiscal year
- $200,000 General Funds for each state fiscal year

Term of Contract:

The Contract resulting from this RFP will be effective upon Governor and Executive Council approval through June 30, 2021.

The Department may extend contracted services for up to two (2) additional years, contingent upon satisfactory vendor performance, continued funding and Governor and Executive Council approval.

Additional Eligibility Criteria:

Covered Populations and participating entities: Healthcare providers, home visitors, community health workers, or other providers who serve families with children up to eight (8) years of age in the Winnipesaukee Public Health Region or the City of Manchester.

Winnipesaukee Public Health Region
1. Alton
2. Barnstead
3. Belmont
4. Center Harbor
5. Danbury
6. Franklin
7. Gilford
8. Gilmanton
9. Hill
10. Laconia
11. Meredith
12. New Hampton
13. Northfield
14. Sanbornton
15. Tilton

Pre-Application Information:

Procurement Timetable (All times are according to Eastern Time. DHHS reserves the right to modify these
dates at its sole discretion.):

1. Release RFP - December 10, 2018
2. Letter of Intent Submission Deadline - OPTIONAL December 14, 2018
3. RFP Questions Submission Deadline - December 18, 2018
4. DHHS Response to Questions Published - December 21, 2018
5. Technical and Cost Bids Submission Deadline- January 22, 2019 2:00 PM

Letter of Intent
A Letter of Intent to submit a Proposal in response to this RFP is optional. Receipt of the Letter of Intent by DHHS will be required in order to receive any correspondence regarding this RFP, any RFP amendments, in the event such are produced, or any further materials on this project, including electronic files containing tables required for response to this RFP, any addenda, corrections, schedule modifications, or notifications regarding any informational meetings for Bidders, or responses to comments or questions.

How to become an authorized vendor:

Online vendor registration form:

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

State of New Hampshire
Department of Health and Human Services
Shannon DuBreuil
Contract Specialist
Brown Building
129 Pleasant St.
Concord, New Hampshire 03301
Fax: 603-271-4232
Phone: 603-271-9615

Funding or Pin Number:


URL for Full Text (RFP):

Geographic Focus:

USA: New Hampshire: The Winnipesaukee Public Health Region or the City of Manchester