District of Columbia Department of For-Hire Vehicles (DFHV)
09/21/20 5:00 PM EST
Grants to Washington, DC licensed taxicab companies for projects to benefit residents using wheelchairs. Funding is intended to create a centralized system for residents using wheelchairs to order accessible taxi services. Applicants must create a call center with customer phone access 24/7. An app or web-based reservation system is preferred.
The purpose of this opportunity is to create a central point of taxi access for passengers in wheelchairs and WAV drivers under the Transport DC program, as well as a single party that is responsible for all aspects of WAV rides including booking, dispatching, customer service and driver management. DFHV desires for wheelchair-users to experience reasonable wait times and have a consistent experience every time they book a WAV taxi ride. DFHV desires that drivers of WAV taxis are connected to a steady pipeline of WAV trips. DFHV seeks a centralized dispatcher to provide oversight and management, and experienced staff trained for this specialized and critical transportation service. This initiative will start in the Transport DC program, and the successful applicant will need to include other DFHV and District-sponsored programs and private pay requests from the general public for WAV taxi services by Quarter 3 in FY 2021.
It is important to realize that the Centralized Dispatch program for DC is a new initiative. This will be an unprecedented, new service in the Washington, DC region. The successful applicant will need to work cooperatively with DFHV, DC taxi companies, the drivers and users of the new centralized dispatch service to build the project, test its parameters and work toward its success. The project will require:
A summary of responsibilities include but are not limited to:
A detail description of the parameters can be found starting at https://communityaffairs.dc.gov/sites/moca/files/dc/sites/moca/publication/attachments/DFHV%20Final%20RFA%20Central%20Dispatch%20Grant%20Final.pdf#page=6.
GrantWatch ID#: 191963
DFHV will select one or more grant recipients through a competitive application process.
The total value of the grant is not to exceed one million, three hundred fifty thousand dollars ($1,350,000) for completed trips including up to $100,000 for startup and implementation
Period of Awards - The performance period will begin in October 1, 2020 and end on September 30, 2021. DFHV may elect to continue the funded program for two additional 1-year option periods. Continued funding would be determined based upon satisfactory program performance, grant compliance, operating authority status, the availability of funding, and regulatory requirements.
Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.
Direct questions to:
Point of Contact:
Senior Policy Advisor
USA: Washington, DC
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