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Systems Improvement Initiative

Grant to a Suffolk County, New York Non-Profit or Public Agency to Improve a Web-Based System Serving Older Adults

Agency Type:


Funding Source:

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New York State Office for the Aging (NYSOFA), and the NYS Office of the Long Term Care Ombudsman (LTCOP)

LOI Date:


Deadline Date:

01/05/15 3:00 PM


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Grant to a Suffolk County, New York non-profit or public agency to provide a multifunctional web-based system that will consolidate and replace multiple systems used in every County statewide. The selected agency will oversee and administer a system that assists people who live in nursing homes, adult homes, and other licensed residential care facilities.

The New York State Office for the Aging (NYSOFA) and the NYS Office of the Long Term Care Ombudsman (LTCOP) seek to designate a local sponsor in Suffolk County, New York to oversee and administer the Suffolk County Long Term Care Ombudsman Program.

LTCOP serves as an advocate and resource for persons who live in nursing homes, adult homes, and other licensed residential care facilities. Ombudsmen help residents and their families understand and exercise their rights to quality of care and quality of life.

The program promotes and protects residents' health, safety, welfare, and rights by: receiving, investigating, and resolving complaints made by or on behalf of residents; by supporting resident and family councils; and by informing governmental agencies, providers, and the general public about issues and concerns impacting residents of long-term care facilities.

The primary activities of the ombudsman program include:

-Investigating and resolving long-term care facility residents' complaints;
-Providing services to help protect resident's health, safety, welfare and rights;
-Assuring residents have regular and timely access to services provided through New York State LTCOP;
-Promoting the development of resident and family councils in individual facilities;
-Training both paid and volunteer representatives of New York State LTCOP; and
-Monitoring, analyzing, and commenting on the development and implementation of federal, state, and local long term care laws and policies.

Suffolk County currently has 42 Skilled Nursing Facilities with approximately 8,361 beds. Board and Care facilities (adult homes, assisted living facilities, family type homes, and enriched housing) number 82 with a total bed count of 4,593. This past program year 103 certified Ombudsman volunteers handled over 500 complaints.

The anticipated annual budget for this service is $111,959 ($559,795 for the five year contract period). In order to accommodate possible funding increases during the five year term of the contract, the total contract amount will be reflected as $618,636. Funding increases are not guaranteed, however the higher contract total will allow for awarding additional funds should they become available during the contract period.

GrantWatch ID#:

GrantWatch ID#: 149094

Estimated Total Program Funding:


Number of Grants:


Estimated Size of Grant:

$111,959 per year.

Term of Contract:

The contract period shall be for a five (5) year period, commencing on April 1, 2015 and ending March 31, 2020.

Additional Eligibility Criteria:

All applicants must fulfill all of the following mandatory minimum qualifications:

1) The Sponsor and its employees and volunteers shall be free of “conflict of interest” (please see the conflict of interest section in Part 1, Section 3 of the RFA).

2) The Sponsor currently has or will have upon award of the contract, a county-wide presence, and physical office space, in the County of Suffolk, NY.

3) The Sponsor must be a public entity or a designated non-profit agency.

4) The Sponsor must be physically located in New York State.

5) The Sponsor must be registered with and submit their application through the NYS Grants Gateway portal.

Pre-Application Information:

The full RFP may be downloaded here:

Letter of Intent must be submitted by 4:00 PM on December 19, 2014.

Written questions are no longer being accepted for this RFA. A summary of the questions and answers will be sent to all prospective applicants that were mailed a copy of the RFA by NYSOFA.

A summary of the questions and answers will also be posted on NYSOFA’s website at and LTCOP’s website at

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

Mark Miller
(518) 474-7761

New York State
Office for the Aging
2 Empire State Plaza
Albany, New York 12223-1251

URL for Full Text (RFP):

Geographic Focus:

USA: New York

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