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Public Safety Answering Points (PSAP) Operations Grant

Grants to New York Counties to
Improve Public Safety Dispatch Services

Agency Type:


Funding Source:

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New York State (NYS) Division of Homeland Security and Emergency Services (DHSES), Office of Interoperable and Emergency Communications

Deadline Date:

06/07/19 5:00 PM EDT


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Grants to New York counties to improve the operations of public safety dispatch and call-taking services. Funding is intended to facilitate operations of public safety communications and strengthen statewide interoperable communications for first responders. Operating and personnel costs associated with public safety answering points are eligible costs for reimbursement under this program.

The Grant is noncompetitive and will allocate money by a formula which equitably distributes funding among awardee counties based on quantifiable elements and relevant metrics. The formula relies on criteria reflective of a county’s operational scope, demographic elements, emergency services call metrics, progress made in deploying new technology, and adherence with State and national guidelines for emergency communications.

The Grant not only supports an awardee county’s existing operations, but also encourages the development of Next Generation 911 (NG911) technologies and the Geographic Information System (GIS) data needed for NG911. The Grant also promotes the development of operational and procedural efficiencies and overall collaboration between different jurisdictions, such as other counties and state agencies.

The objectives of the Grant are:
1) To facilitate PSAP consolidation, regional initiatives related to 911 operations, implementation of NG911, and improvements in the operations of public safety communications; and
2) To develop multijurisdictional PSAP compatibility throughout the state and support statewide interoperable communications for first responders to improve public safety.

Additional Recommendations and Guidelines:

Permissible Costs:

GrantWatch ID#:

GrantWatch ID#: 165335

Estimated Total Program Funding:


Term of Contract:

The period of performance for contracts supported by 2019-20 PSAP Operations Grant Program funds is January 1, 2020 to December 31, 2020. Contract extensions will not be considered.

Additional Eligibility Criteria:

Counties within New York State and New York City are eligible to apply for the 2019-20 PSAP Operations Grant Program.

Eligible applicants must comply with the following standards and guidelines listed below, as applicable:
- New York Statewide Communications Interoperability Plan (SCIP)
- New York State 911 Standards
- FCC Federal Advisory Committee
- National Plan for Mitigating to IP-Enabled 911 Systems

Any new technology (such as equipment, software, interfaces, data management, etc.) purchases under the Grant must comply with the standards and guidelines listed below, as applicable:
- National Emergency Number Association (NENA) Standards
- The Association of Public-Safety Communications Officials (APCO) – Wireless 911 Deployment and Management Effective Practices Guide
- APCO/CSAA ANS 2.101.1-2008
- Organization for the Advancement of Structural Information Standards (OASIS)

Impermissible Costs:

Pre-Application Information:

Schedule of Events:
- Submission of Written Questions - May 24, 2019
- RFA Updates and Q&A Posting, if any - May 31,2019
- Applications Due - June 7, 2019 by 5:00 PM EDT

The State will provide support in the form of reimbursement for operating expenses in a PSAP, including personnel costs.

E-Grants Webinar on how to submit an application:

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

Register and Apply Online:

Questions should be directed to the following email address:

Office of Interoperable and Emergency Communications
NYS Division of Homeland Security and Emergency Services
1220 Washington Avenue, Building 7A, Suite 710
Albany, NY 12242

URL for Full Text (RFP):

Geographic Focus:

USA: New York City;   New York

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