Foundation / Corporation
03/20/19 5:00 PM ET
Grants of up to $50,000 to USA, Canada, and International K-12 Schools and Institutions of Higher Education to install an after-hours, holiday, and weekend helpdesk solution. Funding is intended to support the costs of implementation associated with the platform in the recipient institutions.
Amidst incessantly buzzing phones, overflooded inboxes, numerous chat queries, characterizing a busy campus life, an accessible and trustworthy Help Desk support comes like a breath of fresh air. Campus Consortium announces an After Hours Help Desk Grant for a reliable and tailor-made IT help desk support.
Whether it’s a student who requires IT troubleshooting, answers to important queries from Business offices like Financial Aid, Admissions & Enrollment, Registrar or it’s a faculty member facing a custom-made unique technology related issue, Campus Consortium's customer service experts are available round-the-clock to assist them.
Build Your Centre of Excellence With IT Help Desk Support Services:
- 24x7x365 Hours Support or After-Hours Support including weekends & holidays
- Reduce average speed to answer to less than 60 seconds
- Reduce call abandon rate to less than 5%
- Total Team size of 400+ technicians to effectively manage fall/spring rush
- Shrink Operational cost by 40%
GrantWatch ID#: 181736
Only (5) grants available
The After-Hours IT Helpdesk Grant provides selected institutions a grant award that covers 100% of the implementation cost, i.e. up to $50,000 associated with the helpdesk platform.
K-12 Schools and Accredited Institutions of Higher Education may apply.
Key Grant Application Dates & Deadlines:
- Applications Open on March 5th, 2019
- Apply for the Grant by March 20th, 2019
- Review of Application by Grant Review Committee by March 27th, 2019
- Grant Award Letter issued to Grant Recipients by April 3rd, 2019
- Grant Award Walkthrough by April 9th, 2019
- Execution of Grant Award Agreement by April 16th, 2019
- Project Kick-Off by May 1st, 2019
Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.
Submit completed grant application to firstname.lastname@example.org.
55 East Monroe Street
Chicago, IL 60603
USA: Alabama; Alaska; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; Florida; Georgia; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York City; New York; North Carolina; North Dakota; Ohio; Oklahoma; Oregon; Pennsylvania; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virginia; Washington, DC; Washington; West Virginia; Wisconsin; Wyoming
USA Territories: American Samoa (USA) Guam (USA) Puerto Rico (USA) Virgin Islands (USA) Northern Mariana Islands (USA)
USA Compact Free Associations: The Federated States of Micronesia (USA) Marshall Islands (USA) Republic of Palau (USA)
Canada: Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon
International country outside of the USA, Israel and Canada.